Telehealth Behavioral Health Counselor – QMHP

Job Description

A QMHP is responsible for the assessment, diagnosis, and treatment of individuals
and families affected by mental illness and emotional issues. Must be able to coordinate the assessment,
counseling, and referral of clients as well as work within a multidisciplinary team to treatment plan for the best
client outcomes. This position requires the ability to conduct services in a HIPAA compliant location via
telehealth.

QUALIFICATIONS:

1. Education: QMHPs shall meet the following minimum qualifications: (a) Bachelor’s degree in nursing and licensed by the State of Oregon. Nurses are
   accountable to abide by the Oregon Nurse Practice Act to determine if job descriptions are compliant with the competencies listed above; (b) Bachelor’s degree in occupational therapy and licensed by the State of Oregon; (c) Graduate degree in psychology; (d) Graduate degree in social work; (e) Graduate degree in recreational, art, or music therapy: (f) Graduate degree in a behavioral science field; (g) A qualified Mental Health Intern, as defined in 309-019-0105.
2. Licensure/Certification: Licensed Professional Counselor (LPC) by the State of Oregon Board of Licensed Professional Counselors and Therapist, or Licensed Clinical Social Worker (LCSW) in the State of Oregon, or another license as listed above. Must pass a criminal history check as required by ORS 443.004.
3. Experience: At least two (2) years’ experience in mental health programs, required. Experience in differential diagnosing, treatment plan design and implementation with children, adults, and families. Experience and
4. understanding of rural service delivery and community partnership preferred. Understanding of best practices in the delivery of telehealth mental health services within both public and private managed care reimbursement systems. Experience working with the courts, law enforcement, schools, and a variety of community partners. EHR systems experience required. Microsoft office suite experience required.
5. Job Knowledge: Must be able to demonstrate the ability to conduct a mental health assessment to include identifying precipitating events, health and safety risks to self or others; gather histories of mental and physical health, substance use, past mental health services, and criminal justice contacts; assess family, cultural, social, and work relationships; conduct a mental status examination; complete a DSM-V-TR diagnosis; develop a safety plan; write and supervise the implementation of a person-centered treatment plan; and provide individual or family therapy within the scope of training.
6. Expected Hours of Work: Hours of typical operations are M – F, 8:00 am to 5:00 pm. Must be able to work a flexible schedule, as needed. A part-time schedule is available.
7. Supervisory Responsibility: This position has no direct supervisory responsibility for staff.
8. Travel: Travel is not required for this position.

ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions of this position.

1. Assess clients and diagnose mental health concerns.
2. Create treatment plans for clients that are person-centered and based on the needs of the individual.
3. Provide telehealth counseling services within scope of practice.
4. Refer clients to other healthcare professionals when necessary.
5. Work with families or couples to administer family or marital counseling.
6. Monitor client progress and modify treatment plans as needed.
7. Work as a member of a multidisciplinary team to effectively coordinate services with case managers, peer support specialists, alcohol & drug counselors, and other community resources.
8. Maintain thorough records of client progress. Monitor client progress and adherence to treatment plan. Maintain client files and case documentation in accordance with related policies.
9. Establish and maintain working relationships with community resources and agencies. Utilize and make referrals to assist client in plans for education, vocational training, employment, housing, etc.
10. Maintain a 60% productivity rate.
11. Participate in research-based activities as indicated.
12. Maintain all safety rules and procedures for work areas.
13. Maintain client confidentiality.
14. Complete continuing education courses to maintain licensure within the scope of practice.
15. Provide telehealth services in accordance with practice standards.
16. Other duties as assigned: the essential functions outline the primary duties performed by this position,
    however, other related work assignments may be added, removed, or changed by management.

CORE COMPETENCIES
– Psychology: Knowledge of the concepts, principles, and theories of human behavior and performance in various contexts, mental processes, or the assessment and treatment of behavioral and affective disorders.
– Service Focus: Values and delivers high quality, professional, responsive, and innovative services.
– Legal Obligation: Adhere to Federal and State laws and agency regulations regarding the treatment of individuals who have substance use and mental health disorders.
– Diversity and Inclusion: Equality is a core value at Outback Strong. We strive to create workplaces that reflect the community we serve and where the inherent worth and dignity of all people are
recognized. We promote involvement in the community and empowerment for our clients. We value the talents of our community members as well as show respect for their beliefs, backgrounds, and ways of living.
– Communication/Interpersonal skills: Communication in any form must be sufficient to exchange and convey information, to receive work direction and to create a positive flow of job responsibilities or
assignments. Employee must demonstrate effective verbal and written communication, including body language and interpersonal skills that promote the best interest of the client through positive interactions with co-workers, supervisors, patients/clients, families, physicians, etc.
– Learning: Must be able to learn and navigate various medical software programs and technologies successfully. Use efficient learning techniques to acquire and apply new knowledge and skills, use of training, feedback, or other opportunities for learning and development. Maintain proficiency by attending trainings and meetings, reading materials, and meeting with others in areas of responsibility.
– Listening: Receive, attend to, interpret, and respond to verbal messages and other cues such as body language in ways that are appropriate to others and the situation.
– Reasoning: Be able to identify rules, principles, or relationships that explain facts, data, or other information. Analyze information and make correct inferences or draw accurate conclusions.
– Decision Making/Judgement: Make sound, well-informed and objective decisions, while understanding the impact and implications of such decisions. Commit to actions that accomplishes the
goals of the organization.
– Documentation: Able to use the electronic health record (EHR) of the organization to document client progress, assist with safety planning, care plans, and assessments. Properly document services rendered.
– Time Management: Can use one’s own time effectively and productively.
– Stress Management: Able to practice effective coping skills for dealing with psychological stressors and maintain composure during challenging situations.
– Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity while fostering an attitude of commitment and team spirit. Works well with others to achieve goals that are in alignment with the mission, vision, and values of Outback Strong.
– Ethics: Adhere to the Code of Ethics that governs your field of practice. We follow the ACA (American Counseling Association) Code of Ethics for Wellness Center clinicians and the NAADAC (National Association for Alcoholism and Drug Abuse Counselors) code of ethics for Recovery Center clinicians.
– Performance Improvement: Responsible for adhering to facility and departmental policies, procedures, quality practices, and current practice of government rules and regulations. Ensures services performed are of the best quality and carried out in an expeditious, positive, and accurate manner.
– HIPAA Compliance: The Health Insurance Portability and Accountability Act of 1996 (HIPPA) is a federal law which, in part, protects the privacy of individually identifiable patient information, provides for the electronic and physical security of health and patient medical information. Patient information of any kind must be kept confidential. Confidentiality and compliance with HIPAA, Federal Confidentiality Regulations (42 CFR Part 2), and State Confidentiality Regulations as specified in ORS 179.505 and 192.518 through 192.530 must be followed.

WORK ENVIRONMENT/PHSYCIAL DEMANDS/LIMITATIONS/HAZARDS (ADA):
1) Regularly required to use Microsoft Office Suite and other digital technology that require fine
manipulation, grasping, typing, and reaching mobility.
2) Manual dexterity and coordination are required over 50% of the work period while operating keyboard
and digital equipment.
3) Frequently or occasionally required to sit, squat when adjusting equipment or retrieving items, stand,
walk, bend, kneel, stoop, reach with hands and arms, and manipulate objects.
4) Duties involve moving materials weighing up to 10 pounds on a regular basis such as books, office
equipment, etc. and may infrequently require moving materials weighing up to 25 pounds.
5) Specific vision abilities required by this position include close vision, peripheral vision, distance vision,
and the ability to adjust focus.

PERFORMANCE IMPROVEMENT
Employee is responsible for adhering to facility and departmental policies, procedures, quality practices, and
current practice of government rules and regulations. Ensures services performed are of the best quality and
carried out in an expeditious, positive, and accurate manner.

PROFESSIONAL DEVELOPMENT
Employee is responsible to maintain and continue professional development associated with current position
through attending facility required/offered educational in-service classes. Employee is responsible for providing
to the Human Resources Department for personnel files, any certificates associated with attendance of seminars,
professional development classes, or in-service programs. If professional license/certification is required,
employee is responsible for timely renewal and providing copies of licensure/certification to Human Resources
Department for maintenance of personnel file.

WORKPLACE CONTRIBUTIONS
Volunteer or, through mutual agreement, accept assignments that contribute to the facility or workplace
improvement, which reflects Outback Strong’s mission statement. Due to time involvement, activity may
require approval of immediate supervisor.

COMMUNITY ACTIVITIES
When an employee participates in community activities, the employee shall consciously and with integrity
represent self in a professional, positive manner, adhering to HIPAA policies. Being mindful that the public
may associate their presence or participation with their employment or profession. Employee may occasionally
be requested by management, or the employee may choose to volunteer in community activities which may or
may not be directly related to Outback Strong.

GOALS (Mutually Established)
Goals and objectives shall consist of department goals, facility goals, and personal/professional goals, related to
current position/duties. Goals and objectives consistent with the facility mission will be mutually developed
with immediate supervisor/manager.