STAR Facility Administrator

JOB TITLE: Specialized Treatment and Resiliency Center (STAR) Facility Administrator

DESCRIPTION

Provides oversight of the daily operations of the children’s sub-acute/Psychiatric Residential Treatment Facility (PRTF) for up to thirteen individuals, ages 12 and below. The Administrator ensures that high quality and safe treatment is provided and oversees the quality of training and supervision of the Assistant Administrator, Clinicians, Residential Associates, and other employees who provide the 24-hour sub-acute/PRTF services to the residents. 

SUPERVISION

Supervision Received

This supervision is supervised by the Executive Director with close assistance from the Chief Operating Officer (COO). In the Executive Director’s absence, reports to the Chief Operating Officer (COO). 

Supervision Exercised

Provides supervision to the Assistant Administrator, Nursing Supervisor and Clinical Supervisor. Supervision will be provided in an individual and group format. The Administrator will document supervision activities which will be used to evaluate employee performance. 

RESPONSIBILITIES

• The Administrator shall meet and maintain all standards and procedures for the provision of care and services to residents.
• Work closely with the Medical Director to ensure health care practices are implemented and followed.
• Supervise, train and evaluate staff, provide re-training and evaluate staff performance. They will train program and agency staff to best support the needs of the acute care program and promote crisis prevention across various programs in CCS.
• The Administrator will be trained in crisis prevention and intervention techniques to best support the program.
• The Administrator may be asked to assist in participation in the seclusion and restraint practice as needed. The expectation is that the administrator is willing to assist and help support the staff and program which could involve being in dangerous incidents or situations that happen on the unit
• Responsible for scheduling staff to ensure adequate client supervision and support. Review and verifytime sheets.
• Is accessible by cell phone for emergency purposes and provides reasonable support, documentation and follow-up in a timely manner if needed. Develops and participates in an on-call schedule for such purposes.
• Is knowledgeable about personnel policies, and applicable rules and standards of other pertinent regulatory agencies, such as OSHA.
• Develop, implement, and follow policies and procedures relevant to the operation of the facility that meet state requirements as well as any other requirements of other licensing, certifying or insuring organizations.
• Maintains up-to-date personnel, client and program records including the accounting of clients and facility funds, training and activity records, medical and health supports.
• Works closely with the Nursing Supervisor to ensure that medications are dispersed in accordance with relevant rules/statutes, stored and disposed of appropriately. Ensures that the Medication Administration Records are recorded appropriately.
• Works closely with the Nursing Supervisor to monitor the use of Seclusion and Restraints, ensuring that relevant state rules/requirements are followed. Submits Seclusion and Restraint reports as required.
• Assures that house supplies (program & client) are purchased in a timely manner, maintained in adequate supply and stored in a safe and sanitary manner.
• Work closely with insurance companies including activities related to facility and provider credentialing, and insurance billing preparation.
• Oversees compliance of household monthly budget, petty cash, and facility accounts and associated reporting CCS financial personnel.
• Assures that evacuation drills are conducted according to OAR requirements.
• Maintains professional confidentiality of personnel, clients and the program(s).
• Coordinates and maintains a professional relationship with all staff and others providing services to residents.
• Work with the Executive Director to plan agency goals and objectives regarding delivery of services.
• Follow the grievance process for all complaints submitted and work diligently to resolve the complaints.
• Assist the Chief Financial Officer in the development of the budget.
• Ensure that the agency is meeting or exceeding all the requirements for the relevant OAR’s.
• Work with contracted prescribers to put together schedules and ensure that the service delivery is well coordinated for prescribers and the customers they see. Consult with prescribers to coordinate medical treatment.
• Ensure that all paperwork is completed by all staff and is timely and professional and provide supervision when that goal is not being met.
• Reports all cases of abuse or neglect to the correct agency.
• Provide utilization management for adults needing higher levels of care.
• Schedule and participate in meetings with other agencies to ensure continuity of service delivery and ensure that CCS is highly regarded by community partners.
• Participants in all internal administrative meetings. Holds regular staff meetings.
• Communicates with members of the public to coordinate work programs, inform the public about our services, and speak with groups about the services and/or specific areas of mental health services.
• As requested, serve on various boards or committees in the community as it relates to program services.
• Assist the Chief Financial Officer in ensuring that there is a good working relationship between clerical and clinical staff and the lines of communication are left open.
• Transport customers as needed.
• Receive and promote all training as needed.
• Other duties as assigned.

QUALIFICATIONS

Education and/or Experience

Bachelor’s degree (master’s preferred) in a health care related field.

A minimum of five (5) years of progressive experience in a health care related field, preferably medical.

Prior experience of directly or indirectly supervising a minimum of 15 employees.

Certifications

None required.

Other Skills and abilities

• Use a computer for word-processing, basic spreadsheet accounting and forms development.
• Establish and maintain an accessible and up-to-date filing system for clients, personnel, and program information.
• Read and research related technical materials and write clear plans and proposals.
• Act appropriately and independently.
• Organize and establish priorities.
• Problem solves complex issues by developing alternatives and solutions.
• Negotiate conflicts and resolve problems.
• Interact and relate to clients, staff and others with professionalism, respect, and dignity.
• Work with clients experiencing crisis situations.
• Work effectively with community and state officials.
• Knowledge of the diagnosis and treatment of mental illness and principles of counseling, or ability to acquire such knowledge.
• Knowledge of administrative principles including budgeting, personnel, human resources, and supervision.
• Ability to learn and implement CCS procedures, regulations, and requirements with respect to procurement, budget, safety, operations, and organization.
• Ability to communicate and coordinate well with a diverse population including staff members, professional consultants, agencies, customers, and members of the public.
• Must be able to communicate effectively in both verbal and written formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. Information communicated ranges from routine/basic to complex and confidential.
• The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality.

CRIMINAL BACKGROUND CHECKS

Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380.

In addition to a pre-employment background check, each employee, volunteer, and contractor shall be checked monthly against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer, or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract.

PERSONAL AUTO INSURANCE

Must hold a valid driver’s license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between

business offices and the community, to attend required meetings and training.

Must show proof of $300,000 or more liability coverage for bodily injury and property damage and maintain said level of coverage for the duration of employment at CCS.

The employee’s insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS.

PRE-HIRE DRUG SCREEN

PHYSICAL DEMANDS

While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require find manipulation, grasping, typing and reaching.

The employee is also regularly required to sit, talk, and hear; use hands and fingers and handle or feel. The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel and/or squat when adjusting equipment or retrieving supplies.

The employee may occasionally lift and/or move up to 30 pounds; specific vision abilities required for this job include close vision, peripheral vision, distance vision and the ability to adjust focus.

The employee should possess a valid driver’s license for vehicle travel when working on behalf of the agency.

Reasonable accommodation may be made to enable persons with disabilities to perform the essential functions of this position. Must be willing to work a flexible work schedule depending on community and resident needs.

WORK ENVIRONMENT

Work is performed in an office environment as well as in the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Occasional out of area travel and overnight stays will be required for attendance at meetings and training.

However, the employee also will be required to work in the community. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain.

This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office.

Community Counseling Solutions

IS AN EQUAL OPPORTUNITY EMPLOYER

MEMBER OF NATIONAL HEALTH SERVICES CORPORATION