Family Support Partner

JOB TITLE: Family Support Partner – Mobile Response & Stabilization Services

LOCATION: John Day, OR

SUPERVISOR: Family Support Partner Lead

FTE STATUS: 1.00 FTE

EXEMPT/NON-EXEMPT expectation: Non-Exempt

PAY GRADE: B6 ($20.38 – $28.51 per hour, depending on experience)

Apply Directly at https://ccswebsite.org/employment/

DESCRIPTION

SUPERVISION

Supervision Received

This position is supervised by the Family Support Partner Lead.

Supervision Exercised

This position does not supervisor any other employees.

RESPONSIBILITIES

• Partner with agency clinicians and other members of the caregivers/parent’s teams in creating wellness plans that empower clients to reach life goals. Collaborate with the treatment team to promote a team culture in which each client’s point of view, experiences, and preferences are recognized, understood, and respected and in which client decision making in treatment planning is maximized and supported.
• Assist parents/caregivers in gaining skills having their voices heard in treatment and other system settings.
• Support parents/caregivers in meetings as needed with community partners and other resources, Individualized Education Plan (IEP) conferences, court proceedings, and DHS.
• Obtain and maintain certification as a Child and Adolescent Needs and Strengths (CANS) Assessor and maintain this screening in person and over the phone as necessary to clients, caregivers, clinicians, social workers, and other community members.
• Maintain complete and timely documentation of clinical files and gather and maintain data information in accordance with agency policies and procedures.
• Maintain the required levels of productivity and performance standards and meet all required work deadlines. Maintain appropriate professional boundaries while working with families.
• Seek appropriate clinical supervision where necessary, particularly around boundary issues and attend appropriate agency training as determined by the Family Support Partner Lead.
• In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.

QUALIFICATIONS

Education and/or Experience

High School diploma or equivalent is required.

Associate’s degree is preferred or a suitable combination of education and experience. Experience raising a client involved in the mental health system required.

Minimum of two years related job experiences such as assisting parents in building community and natural supports.

Working knowledge of the system of care and community resources. Must be at least 21 years of age.

Certifications

Certification as a Peer Support Specialist (PSS) Certification in the state of Oregon is required and must be obtained within six months of less from the date of employment.

Valid driver’s license. Appropriate state licensure.

Other Skills and Abilities

• Must be able to work with minimal supervision.
• Will take part of ongoing trainings and meetings as assigned.
• Adhere to all policies and procedures.
• Positive attitude and collaborative skills conducive to group/teamwork environment.
• Knowledge and skills of intentional relationship building with children, youth, families, staff & partner organizations.
• Must have strong relationship, connection with, and broad knowledge of the community being served.
• Excellent written, verbal and language communication skills, including the ability to master and convey health information at an appropriate health literacy level.
• Community based coordination skills: including identifying and accessing resources, building networks and coalitions and providing timely and comprehensive follow-up.
• Excellent interpersonal relationship skills: such as member rapport and engagement, empowerment of others, understanding of power dynamics in a helping relationship, and active listening skills.
• Complex problem solving and decision making: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Ability to engage in active learning, goal setting, time management and prioritization.
• Capacity building by empowering individuals and groups, helping them to solve problems and identify solutions and resources.
• The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality.
• Must be able or willing to learn, use or do the following: Microsoft Office (MS Word, Teams, Excel, and Publisher etc.), keeping written and digital logs for data collection, email, and office automation such as printers, fax, and multi phone lines.

CRIMINAL BACKGROUND CHECKS

Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380.

In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract.

PERSONAL AUTO INSURANCE

Must hold a valid driver’s license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings.

Must show proof of $300,000 or more liability coverage for bodily injury and property damage and maintain said level of coverage for the duration of employment at CCS.

The employee’s insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met to successfully perform the job. The employee is frequently required to sit, walk, or stand; use hands and fingers to handle or feel; reach with hands and arms; and ability to talk and hear. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Hazardous Conditions: Risk of verbal and physical threats from clients. Use of keyboard and computer monitor (repetitive hand motions and potential eye strain). Possible exposure to airborne pathogens.
• Working Conditions: The noise level in the work environment is mild to moderate; 40% office-based, 60% field.
• Equipment / Materials Used: Common office machines including computer, printer, calculator, telephone equipment, tele-health system, copier, scanner, and facsimile. May drive your personal or Agency vehicle.

WORK ENVIRONMENT

Work is performed in a healthcare environment as well as in the community. The noise level in the health department environment fluctuates, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings.

However, the employee also will be required to work in the communities, homes and other living environments, of the clients we serve. Handicap access may not be available at all places where this position must go. The environments in these situations are difficult to predict and may be in uneven terrain.

This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office.

Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER

MEMBER OF NATIONAL HEALTH SERVICES CORPORATION