Civil Commitment Clinical Supervisor

JOB TITLE: Civil Commitment Clinical Supervisor I

LOCATION: Office in Hermiston, Oregon (Regional position providing services in Umatilla, Morrow, Wheeler, Gilliam & Grant Oregon Counties) 

FLSA: Exempt (Expectation of working 40 hours a week)

SUPERVISOR: Forensics Program Manager

PAY GRADE: Clinical Supervisor I B11 ($65,500-$98,300 annually, depending on experience)

DESCRIPTION

The Civil Commitment Clinical Supervisor, under the supervision of the Forensics Program Manager, is responsible for the day-to-day oversight of assigned mental health and/or addictions clinicians. The Clinical Supervisor plans, assigns, directs and reviews the clinical work of Qualified Mental Health Professionals (QMHPs). They ensure that the relevant Oregon Administrative Rules (OAR’s) are adhered to, monitor quality assurance, and develop and monitor treatment protocols. Additionally, this position will be responsible for conducting mental health investigations, monitoring civil commitment cases, and assisting with the management of active civil commitment cases.  

SUPERVISION

Supervision Received

This position is supervised by the Forensics Program Manager and supported by the Clinical Director &/or Clinical Manager.  

Supervision Exercised

This position directly supervises all assigned clinical staff in the mental health programs.    

RESPONSIBILITIES

•  Provide clinical supervision and oversight on a daily and regular basis to assigned clinicians, focusing on civil commitment investigator supervision. Ensure that care is of the highest clinical standards and consistent with CCS philosophy and policy.    
•  Become certified as a Mental Health Civil Commitment Investigator and maintain certification ongoing.   
•  Initiate holds, provide civil commitment investigations, and work with the hospitals, case workers and the state and other individuals/agencies for all individuals in the civil commitment process.  
•  Collaborate with attorneys, judges, and other legal entities to provide clinical insight and documentation during civil commitment hearings and reviews. This position will work closely with community partners to ensure positive relationships between CCS and community partners.  
•  Ensure civil commitment data is collected and processed appropriately and reports are submitted in a timely fashion to the appropriate entities.  
•  Support transitions for individuals who are civilly committed or at risk of civil commitment, including those involved in the criminal-legal system, to remain in the community and out of institutions.
•  Advocate for diversion to civil commitment processes during transition and service coordination for individuals in the criminal-legal system.
•  Work with PSRB team to ensure that clients are receiving appropriate services, particularly with the extremely dangerous person’s commitments
•  Ensure that assigned clinicians are experienced of current evidence-based practices (EBP’s), implement EBP’s, and ensure that the agency is meeting or exceeding standards of good clinical outcomes.
•  Ensure that all paperwork by the clinical staff is completed in a professional and timely manner and provide supervision when this goal is not met.
•  Provide after-hours emergency services on a 24-hour, rotating basis for adults and children. This includes telephone consultation and crisis intervention in the community. May also participate in the back up on call supervisory rotation on a 24-hour rotating basis
•  Ensure knowledge and application of CCS personnel policies and procedures.
•  This position recruits, hires and trains new staff. They provide supervision and conduct performance evaluations. They follow policies for employee discipline and termination when necessary. Works to resolve conflict as appropriate and provides positive leadership.
•  When necessary, in consultation with the Program Manager, Clinical Manager, Clinical Director and/or the Executive Director, engage in disciplinary actions.
•  Report all cases of abuse or neglect to the proper agency or ensure that all cases are reported. Provides follow-up and completes all investigative reports when required, as well as implementing safety plans.
•  This position may maintain a small caseload. This position will complete mental health investigations and civil commitment monitoring services. Ensure that all paperwork is professional and timely.
•  Provide utilization management for adults and children needing to access higher levels of care.
•  Schedule and participate in meetings with other agencies to ensure continuity of service delivery and ensure that CCS is highly regarded by other community partners.
•  Follow the grievance process for customer complaints and work diligently to resolve complaints.
•  Ensure that the agency is meeting or exceeding all of the requirements for the relevant OAR’s, as well as the clinical contractual requirements as required by Greater Oregon Behavioral Health (GOBHI) and other mental health organizations.
•  Ensure that clients are scheduled in a timely manner.
•  Responsible for ensuring clinical staff coverage by overseeing vacations, sick leave, training, etc.
• Consult with prescribers to coordinate medical treatment.
• Work with Quality Assurance Coordinator to ensure that clinicians are meeting quality assurance standards.
• When requested, participate in internal administrative meetings. Hold regular clinical staff meetings.
• Communicate with members of the public to coordinate work programs, inform the public about our services, and speak with groups about our services and/or specific areas of mental health and alcohol/drug programs.
• Serve on various boards or committees in the community as it relates to program services.
• Assist Office Manager in ensuring that there is a good working relationship between clerical and clinical staff and lines of communication are kept open.
• Administer forms for urinalysis testing (UA’s), provide accurate information on the UA’s to clients, in some cases observe the UA, and record all pertinent information.
• Transport customers as needed.
• May be asked to participate in back up on call rotation for crisis services.
• Other duties as assigned.

QUALIFICATIONS

Education and/or Experience

Master’s degree from an accredited university in psychology, sociology or other human services related field and have two years of post-graduate experience in the delivery of clinical services. Additional combinations of education and experience may be considered.

Certifications

Certified Mental Health Investigator, or ability to obtain certification.

Other Skills and Abilities

• Knowledge of the diagnosis and treatment of mental illness and addictions and principles of counseling. Familiarity with ORSs/OARs related to involuntary commitments is preferred.
•  The capacity to exercise independent judgment entails well-developed decision-making, planning, analytical, and organizational skills.
•  Ability to prepare and maintain detailed and accurate records.
•  Proficient in effective communication and coordination skills with a diverse population including staff members, professional consultants, agencies, customers, and members of the general public.
•  Ability to understand, interpret and apply laws, regulations and administrative rules related to mental health and chemical dependency.
•  Ability to learn and implement CCS procedures, regulations and requirements with respect to procurement, budget, safety, operations and organization.
•  Must be a self-motivated individual with the capability to supervise and delegate tasks effectively to subordinates; ability to work effectively with other employees and the general public.
•  Good organizational and time management skills are essential.
•  Must be able to work with minimal supervision.
•  The position requires the handling of highly confidential information. Must adhere to policies, rules and laws pertaining to client confidentiality.
•  Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. Information communicated ranges from routine/basic to complex and confidential information.
•  Must hold a valid driver’s license and be insurable or carry insurance for client service purposes and for travel between business offices, the community, and to attend required meetings and/or trainings. Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380.
•  Must have proficient typing ability including high typing speed with accuracy typing skills, have knowledge of basic office software programs and ability to effectively use such software.

PHYSICAL DEMANDS

While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require find manipulation, grasping, typing and reaching.

The employee is also regularly required to sit; talk and hear; use hands and fingers and handle or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop; kneel and/or squat when adjusting equipment or retrieving supplies.

The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, distance vision and the ability to adjust focus.

The employee should possess a valid driver’s license for vehicle travel when working on behalf of the agency.

When serving in the on-call rotation, employee may be required to perform on less than optimal amounts of sleep.

PRE-HIRE DRUG SCREENING

WORK ENVIRONMENT

Work is performed in an office environment as well as in the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings.

However, the employee also will be required to work in the communities, homes and other living environments, of the clients we serve. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain.

This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office.

Community Counseling Solutions

IS AN EQUAL OPPORTUNITY EMPLOYER

MEMBER OF NATIONAL HEALTH SERVICES CORPORATION