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Building a Rewarding Career in Behavioral Health: 5 Traits Employers Value

Are you considering a career in behavioral health? Working with Eastern Oregon Behavioral Health Careers is a chance to impact communities where care is deeply needed. But what does it take to excel in this field? Here are five traits that the 12 Community Mental Health Programs (CMHPs) in our network value in candidates:

  1. Empathy That Inspires Trust
    Empathy is the cornerstone of effective behavioral health care. It’s not just about listening to clients but understanding their experiences, emotions, and perspectives. The ability to validate a client’s feelings and provide a non-judgmental space helps build trust, which is critical for fostering progress in therapy or other interventions. Share examples of how you’ve used empathy to connect with clients, such as helping a hesitant individual feel comfortable enough to open up about their struggles. Demonstrating this quality shows you have the emotional intelligence to support clients in their journey toward healing.
  2. Exceptional Communication Skills
    In behavioral health, communication is more than just conveying information—it’s about ensuring clients feel heard and understood. Clear and compassionate communication is essential whether you’re explaining a treatment plan in simple, relatable terms, documenting detailed case notes, or coordinating with a multidisciplinary team. Assertive communication can also de-escalate tense situations and encourage collaboration among colleagues. For instance, you might highlight a time you resolved a misunderstanding between a client and their family or successfully coordinated with a medical provider to enhance a client’s care plan.
  3. Adaptability and Creative Problem-Solving
    Every client’s unique needs and circumstances require flexibility and innovative thinking. Challenges, such as crises or resistance to treatment, often arise without warning. Employers value candidates who adapt to these dynamics and find creative, client-centered solutions. Share examples: “When a client expressed difficulty attending in-person sessions due to transportation issues, I quickly adapted by arranging telehealth sessions, ensuring their continued access to care.” This demonstrates your ability to think critically and respond effectively in unpredictable situations.
  4. A Strong Ethical Compass
    In behavioral health, ethics guide every interaction and decision. Protecting confidentiality, setting clear boundaries, and maintaining professional integrity are essential to creating a safe and trusting environment for clients. Employers look for candidates who can navigate ethical dilemmas thoughtfully and uphold the highest standards of care. Share an example, such as ensuring informed consent when collaborating with other providers or addressing a boundary concern with professionalism and sensitivity. This reinforces your commitment to ethical principles and your dedication to providing trustworthy care.
  5. Resilience Backed by Self-Care
    The emotional demands of behavioral health work require professionals to prioritize their well-being. Resilience isn’t just about enduring challenges and proactively managing stress and staying grounded. Share specific self-care practices, such as maintaining a work-life balance, engaging in reflective supervision, or participating in peer support groups. For example, “To manage the emotional toll of my work, I practice mindfulness and regularly attend professional workshops on stress management.” Demonstrating your commitment to self-care reassures employers that you have the tools to sustain a long and meaningful career in this demanding yet rewarding field.

These traits aren’t just valued—they’re celebrated within the CMHPs in Eastern Oregon.

If you see yourself in this list, we want to hear from you. Apply today to join Eastern Oregon Behavioral Health Careers and bring your unique strengths to our team.